This privacy and data processing policy applies specifically and exclusively to the activities of MADINERTES, the owner of the website https://madinertes.com, and expresses its full commitment to the processing of personal data provided to us, in accordance with the current Privacy Policy and Cookie Policy. We therefore suggest that you read these policies carefully to assess whether you agree with them.
Collected Data, Purposes, and Data Processing
MADINERTES, through its website, may collect personal data for the following purposes:
- To respond to requests or inquiries made through the website and emails.
All personal or sensitive data submitted by their Holders without prior consent or request from MADINERTES will be deleted and will not be processed or shared with third parties by MADINERTES. The Holder of such data should be aware that by voluntarily, spontaneously, and unsolicitedly sending this information, they cannot hold MADINERTES responsible for its processing or deletion.
MADINERTES does not intentionally collect personal information from individuals under the age of 18. If it is found that personal information from individuals under 18 has been inadvertently collected, MADINERTES will take the necessary steps to delete the information as quickly as possible, unless it is required by applicable law to retain it.
In all cases, the ARCO rights (Access, Rectification, Correction, Objection) provided for in the GDPR – General Data Protection Regulation – will be strictly respected. To exercise these rights, you should send an email to info@madinertes.com, clearly stating the information or action you wish to request.
MADINERTES regularly reviews its data collection, storage, and processing policies to ensure that it only collects, stores, and processes the information necessary to provide or improve its services.
On the MADINERTES website, there is: A contact form requesting the following data: name, email, phone number, location, and message. This data will be collected only after the user’s explicit consent and authorization, for which two authorization checkboxes are provided. The submitted data will be processed and used exclusively to respond to the communication submitted by the user. The collected data will not be shared with third parties, except in situations required by law.
Data Recipients
MADINERTES may subcontract other companies to provide certain services, namely hosting service providers and website management services. In such cases, these entities may need access to certain user information and data. MADINERTES ensures that, in these cases, such entities will have limited access to user information, restricted solely to the data necessary for performing the contracted tasks.
Likewise, MADINERTES may disclose your personal data when required by law, in the context of legal proceedings, or during investigations of suspicious activities.
The transmission of data to third parties can only occur after obtaining the data subject’s consent, which must include a reference to all authorized data to be shared, the purpose of the data transfer, and the identification of the recipient. In such cases, it is the responsibility of the data subject to ensure they are aware of and agree with the data protection and processing policy of the receiving entity.
If MADINERTES carries out international data transfers to countries or international organizations, these will be conducted with appropriate safeguards to protect your personal data.
Data Controller
The entity responsible for processing your personal data is:
MADINERTES (SU) LDª
Zango 0 – Viana – Luanda
Tax ID: 5484048419
Users may contact MADINERTES through the means indicated in the “Contacts” section.
Data Storage
MADINERTES stores the personal data you provide on servers located in a secure environment, protected from unauthorized access, use, or disclosure. MADINERTES adopts the necessary and appropriate technical, electronic, and organizational procedures to ensure the security of your personal data and to prevent its loss, misuse, or unauthorized access.
Personal data in written documents is preserved and stored at our facilities and protected from unauthorized or uncontrolled access by third parties.
MADINERTES takes appropriate steps to ensure your information is accurate, complete, and up to date, but relies on users to update or correct their personal information when necessary.
Since personal data is collected over an open network (the internet), it may circulate on the network without security conditions and may be viewed and/or used by unauthorized third parties, despite the security measures taken to prevent accidental or unauthorized destruction, loss, access, modification, or dissemination.
MADINERTES does not make automated decisions.
User Rights (ARCO Rights)
In accordance with applicable legislation, MADINERTES is committed to respecting the confidentiality of your personal information and ensuring the exercise of your rights, namely:
- Right to be informed: Visitors/customers have the right to obtain clear, transparent, and understandable information about how MADINERTES uses their personal data.
- Right of access: In addition to the right to information, you may request access to your personal data that we process and store. To do so, contact MADINERTES at info@madinertes.com. The email address used will be used exclusively to respond to your request. MADINERTES will provide you with a copy of the personal data being processed.
- Right to rectification: You have the right to correct your personal data if it is incorrect, outdated, or incomplete. Contact MADINERTES at info@madinertes.com.
- Right to erasure / right to be forgotten: You may request the deletion of your data. However, please note that this is not an absolute right, as we may have legal grounds or legitimate interests to retain your personal data.
- Right to object, including to direct marketing.
- Right to withdraw consent at any time: You may withdraw your consent to data processing when such processing is based on your consent. Withdrawal does not affect the legality of processing based on consent before its withdrawal.
- Right to data portability: You have the right to move, copy, or transfer your data from our database to another.
- Right to restrict processing: You have the right to request the restriction of your data processing in the following situations: if you contest the accuracy of the data, if the processing is unlawful and you do not want the data erased but only restricted, if the data is no longer needed by MADINERTES but is required by the user, or if you have exercised the right to object while MADINERTES assesses whether its legitimate interests override your rights.
Data Retention Period
We only retain personal data for as long as necessary to fulfill the purpose for which it was collected, to meet your needs, or to comply with our legal obligations.
To determine the retention period, we use the following criteria. If multiple criteria apply simultaneously, we will retain your data according to the one that requires the longest retention period:
- When you contact us with inquiries, we retain your data for the time needed to resolve your issue;
- When you provide your data in the context of a service, we retain it for the duration of the service;
- The period required by applicable law; or
- Until the specific purpose for certain data no longer exists.
In any of the above situations, if there is an ongoing legal or administrative proceeding, the data will be retained for the duration of the process and up to six months after a final decision is issued.
We may also retain some of your personal data as necessary to comply with legal obligations or to manage or enforce our rights, including through legal proceedings.
After the retention periods mentioned above, personal data will be securely deleted and/or erased.
Warranties
The data subject guarantees that the Personal Data provided to MADINERTES is accurate and correct and undertakes to notify any changes or modifications to such data. The data subject assumes sole responsibility for any losses or damages caused by the erroneous, inaccurate, or incomplete communication of data.
The data subject is expressly warned that by disclosing Personal Data in public MADINERTES platforms such as the website or social media, this information may be viewed and used by third parties.
MADINERTES does not read any personal communications published on the personal web pages of its visitors.
MADINERTES reserves the right to modify this Privacy Policy in response to new legal and/or regulatory requirements, for security reasons, or to adapt the policy to the instructions of data protection supervisory authorities.
MADINERTES reaffirms its strong commitment to comply with the legislation in force at all times and to process your personal data in accordance with this privacy policy.
Security Breaches
MADINERTES continuously monitors its security and data protection policies. If an actual or potential security breach is detected, the following measures will be taken:
- Immediate notification to the data subjects affected or potentially affected by the breach;
- Immediate notification to the competent authorities;
- Immediate containment of the security breach;
- Identification of the causes of the breach and implementation of appropriate solutions for its immediate resolution.
All personal information relating to customers or visitors using the website will be handled in accordance with the Personal Data Protection Act of October 26, 1998 (Law no. 67/98).